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Our Team
As a compact but mighty team, a harmonic combination of the best elite of different aspects, we are dedicated to facilitating the best services to our users and partners. Enthusiasm, effective, professional, considerate, patient, and more personality traits of our team members ensure working with us a comfortable experience.
Eugenio Fontan
BIM Expert, Business Development Manager
Eugenio is an architect with over 15 years of experience in developing architecture projects and is the registered BIM consultant cum BIM manager of GRAPHISOFT. In our team, Eugenio supports partners, users, and local institutions in the ESEA region by providing best practices, experience, and advice on pre-sales, post-sales, and support through the BIM technology adoption and implementation journey.
He collaborates closely with sales managers and local partners in the region to promote our business by advising how our solutions can improve the technological implementation of the industry.
Therefore he prepares in-person and online webinars, workshops, and hands-on training, which focuses on sharing successful case studies, best practices, technical resources for partners and customers.
Mark Chen
Customer Success Manager
As an architect with numerous projects experiences in China of different scale, Mark supports customers, manages the issues that feedback from customer and partners, and solve the issue or feedback bugs and missing functions to HQ.
Besides, he supports customers’ pilot project BIM implementation. He carries out onboarding project-based training to the customer before they embark on their project; to give them an entire perspective of what users need to pay attention to when they use ARCHICAD in an actual project and set up project templates for them.
He also leads the partner development and management in China, managing and working with current partners in sales, product implementation, and marketing.
Amanda Wu
Finance and Operations Manager
As the Finance and Operations Manager, Amanda led her Finance and Operation team to ensure compliance and effective financial and company management of GRAPHISOFT Asia Limited and its Singapore Branch Office. She facilitates local GAAP accounting, IFRS accounting, taxation, and financial reporting tasks, manages the team to perform in an accurate and well-organized way, and keeps transparent, informative financial records.
Kim Man
Sales Operations & Logistics Executive
Kim focuses on everything related to sales operation, including placing orders, invoicing, operations inquiry, logistics arrangement, GSPOS order, discount approval, customs clearance, etc.
He also assists salespeople with any ad hoc sales operations request, such as setting discount ID for promotion, assisting in set-up a GSPOS account, generating reports, etc.
May Lam
Accountant, Operational Success – Asia
May is one of the team members of the Finance and Operation team. Aside from perfectly working with Amanda and other team members to deliver the Finance and Operation tasks, she also provides administrative back-office support for the sales activities within GRAPHISOFT Hong Kong, which contributes to the success of the sales processes.
Cherry Kwok
Office Administrator
Cherry performs day-to-day office administration support for the Financial department for smooth operation. She also assists in planning and execution with internal/external event organizations.
Sybil Mak
Market Manager – APAC
As an all-around marketer with over 20+ years’ experience, Sybil has joined GRAPHISOFT since 2015. She manages and supports all the marketing-related activities for the regions covered by Graphisoft Asia.