PLEASE READ THIS AGREEMENT CAREFULLY. BY CLICKING THE "I ACCEPT" BUTTON, YOU INDICATE YOUR ACCEPTANCE OF THE GRAPHISOFT SOFTWARE LICENSE AND FORWARD AGREEMENT ("Agreement") INCLUDING THE LIMITED WARRANTY, PERSONAL DATA HANDLING AND DISCLAIMERS FOR YOURSELF AS CUSTOMER, YOUR EMPLOYER (IF ANY) AND ANY AUTHORIZED USERS WHETHER OR NOT EACH SUCH AUTHORIZED USER INDICATES THEIR INDIVIDUAL ACCEPTANCE.
IF YOU DO NOT ACCEPT THE TERMS OF THIS AGREEMENT, PROMPTLY DELETE ALL INSTALLER FILES AND IF APPLICABLE RETURN THE COMPLETE PACKAGE TO THE PLACE FROM WHERE IT WAS PURCHASED.
GRAPHISOFT SOFTWARE LICENSE AND FORWARD AGREEMENT
Graphisoft SE Private European Company Limited by Shares, Záhony utca 7. Budapest H-1031 Hungary https://graphisoft.com ("Graphisoft") licenses this Software to You, an individual or as the representative of and on behalf of Your employer (collectively referred to as "You" or "User") only upon the condition that You accept all of the terms contained in this License Agreement.
PART A: GRAPHISOFT SOFTWARE LICENSE AGREEMENT ("LICENSE AGREEMENT")
1. LICENSE
1.1. GENERAL PROVISIONS - APPLICABLE TO COMMERCIAL MODE AND DEMO MODE OF THE SOFTWARE, TO THE ADD-ONS TO THE SOFTWARE AND TO THE GOODIES TO THE SOFTWARE:
By accepting the terms of this License Agreement, You expressly declare and confirm that You have the full power and capacity to represent Yourself, Your employer and/or the entity on behalf of which You are acting (if any). Should this declaration prove to be false, You shall be responsible and liable in person for all obligations under the Agreement.
This License Agreement constitutes a non-exclusive, non-transferable, non-sublicensable, limited license for You to use the enclosed Software and associated documentation, together with the upgrades, updates, new versions and fixes provided to You by Graphisoft (together referred to as the "Software"). The Software is licensed, not sold, to You exclusively for Your own use under the terms and conditions of this License Agreement.
The Software is owned by Graphisoft and protected by all applicable copyright laws. To the maximum extent permitted by applicable laws, Graphisoft reserves all rights to the Software not expressly granted hereunder and to any reproduction of the Software including its documentation, logos, trademarks, icons and interface in whole or in part. If You copy or use all or any portion of the Software without entering into this License Agreement or obtaining the prior written permission of Graphisoft or in non-compliance with any of the terms of this License Agreement, You are violating copyright or other intellectual property law, and You may be liable to Graphisoft and its licensors in particular for damages, and You may be subject to criminal penalties.
Graphisoft may offer the opportunity to download and try updates which are in 'preview' (non-finalized) status, but this is on Your own discretion and - to the maximum extent permitted by the applicable rules of law - Graphisoft does not take any liability for the damage the update may cause.
1.2. SPECIAL PROVISIONS APPLICABLE TO COMMERCIAL MODE, AND DEMO MODE OF THE SOFTWARE:
YOU MAY USE YOUR COPY OF THE SOFTWARE EITHER IN COMMERCIAL MODE, IN TRIAL MODE OR IN DEMO MODE.
YOU ARE ENTITLED TO USE THE COMMERCIAL MODE ONLY IF YOU HAVE ACQUIRED AND CONNECTED THE HARDWARE-BASED PROTECTION KEY (HARDWARE KEY) OR INSTALLED THE SOFTWARE-BASED PROTECTION KEY (SOFTWARE KEY) OR ACTIVATED THE CLOUD LICENSE ON YOUR COMPUTER.
IF YOU LACK ALL THE PROPER AUTHORIZATIONS (FOR EXAMPLE HARDWARE KEY, SOFTWARE KEY OR CLOUD LICENSE) FOR THE USAGE OF THE SOFTWARE, YOU MAY USE THE SOFTWARE ONLY IN DEMO MODE.
1.3. SPECIAL PROVISIONS RELEVANT TO ADD-ONS TO THE SOFTWARE:
YOU MAY USE THE ADD-ONS TO THE SOFTWARE EXCLUSIVELY IN CONJUNCTION WITH A HOST APPLICATION (E.G. ARCHICAD SOLO EIDITION, ETC.). DEPENDING ON THE HOST APPLICATION'S CURRENT MODE OF USAGE, YOU MAY USE YOUR COPY OF THE SOFTWARE IN COMMERCIAL MODE, OR IN DEMO MODE. YOU ARE ENTITLED TO USE THE COMMERCIAL MODE ONLY IF YOU HAVE PURCHASED AND APPLIED THE RESPECTIVE LICENSE CODE TO THE SOFTWARE TO YOUR HARDWARE-BASED PROTECTION KEY (HARDWARE KEY) OR TO YOUR SOTWARE-BASED PROTECTION KEY (SOFTWARE KEY) OR TO YOUR CLOUD LICENSE.
1.4. SPECIAL PROVISIONS RELEVANT TO GOODIES TO THE SOFTWARE:
YOU MAY USE THE GOODIES TO THE SOFTWARE EXCLUSIVELY IN CONJUNCTION WITH A HOST APPLICATION (E.G. ARCHICAD SOLO EDITION, ETC.).
2. INTERNET-BASED AND NON-INTERNET BASED SERVICE COMPONENTS
2.1. GENERAL PROVISIONS - APPLICABLE TO COMMERCIAL MODE, AND DEMO MODE OF THE SOFTWARE, TO THE ADD-ONS TO THE SOFTWARE AND TO THE GOODIES TO THE SOFTWARE:
* The Software may contain components that enable and facilitate the use of certain Internet-based and non-Internet based services. You acknowledge and agree that Graphisoft may automatically check the operation mode, version of the Software and/or its components, its hardware key serial number (if any), the software key serial number (if any), Cloud license serial number (if any) and the related services to verify that You are utilizing the Software according to its purpose, and may provide upgrades, fixes or additional services to the Software in order to advance lawful and improved operation thereof at Graphisoft's sole discretion. Graphisoft shall not be liable for any loss of data or malfunctioning of the Software occurring in connection with Graphisoft's conduct under this paragraph.
* You acknowledge that the use of blacklisted software or hardware keys and of grey-listed software keys and the use of the license(s) running on them are prohibited. Graphisoft has the right to revoke/invalidate the license running on the blacklisted software or hardware key and on the grey-listed software key. Graphisoft is also entitled to delete all contents from the blacklisted software or hardware key and grey-listed software key. Your right to use the license that has run on blacklisted software or hardware key or on grey-listed software key automatically terminates when the key is registered as blacklisted or grey-listed by Graphisoft. Graphisoft notifies You without undue delay on the deletion of the license from the key.
Blacklisted software or hardware key means a protection key that is prohibited to be used for any purposes. Graphisoft registers protection keys with blacklisted status in Graphisoft's systems based on a notification made to Graphisoft as refunded, stolen, destroyed, damaged or lost. If Your are a blacklisted key owner and would like more information, please contact your Graphisoft Partner or third party from whom you purchased Your license and protection key.
Grey-listed software key means a protection key, where the license running on it is activated on Your computer but in Graphisoft's system the license is still listed as available for activation due to system communication issues occurring at the license activation process.
* The Software may contain technological measures that are designed to prevent and detect unlicensed use of the Software. Utilizing the Software, You will also install these technical protection measures (hereinafter the "TPM") used by Graphisoft or its suppliers to collect, transmit and use for law enforcement purposes technical data from Your computer (hereinafter the "Technical Data") in order to prevent and detect unlicensed use of the Software and enforce Graphisoft's intellectual property rights.
* You hereby expressly accept that Graphisoft or its assignee will use TPM to confirm that You have a legally licensed copy of the Software and that You use the Software according to the terms and conditions of this Agreement.
If Graphisoft finds that You are not using a licensed copy of the Software, or that Your use of the Software infringes the terms and conditions of this Agreement, this qualifies as material breach of this License Agreement that gives Graphisoft the right to terminate this License Agreement with immediate effect without notice and You shall be obliged to compensate Graphisoft for its damages and expenses occurring in connection with the unlawful usage and the breach of this Agreement, and Graphisoft shall be entitled to enforce other rights and claims under the governing laws in force, furthermore You will not be allowed to install future updates of the Software. You shall be informed through an In-App message that Graphisoft identified You are using illegal, unauthorized software. The message both reports the illegal use to You and suggests a solution. In case You do not legalize the license within a reasonable but maximum 14 days time period the program will switch to demo mode.
2.2. SPECIAL PROVISIONS RELEVANT TO COMMERCIAL MODE OF THE SOFTWARE:
* You acknowledge that - in case of Commercial Mode to the Software Graphisoft shall from time to time, for different reasons (e.g. reported to be stolen, destroyed or replaced), check whether the Hardware or Software key or Cloud license running Your copy of the Software is valid for commercial usage.
2.3. SPECIAL PROVISIONS RELEVANT TO ADD-ONS TO THE SOFTWARE:
* You acknowledge that Graphisoft shall from time to time, for different reasons (e.g. reported to be stolen, destroyed or replaced), check whether the Hardware or Software key or Cloud license running Your copy of the Software is valid for commercial usage.
3. INFORMATION AND CONSENT TO USE OF PERSONAL DATA
* Pursuant to the applicable law in force concerning the protection of personal data, by entering into this License Agreement You accept that Your personal data (including those Technical Data collected and used by the TPM system) will be collected and processed by Graphisoft for the purposes related to the conclusion and performance of this License Agreement, including the fulfillment of Your obligations, such as those related to Graphisoft's intellectual property rights. In line with the above in particular the following data processing take place related to this License Agreement under the respective terms and conditions:
- Purpose of the crash report is to support the identification and improvement of the software defects. Crash report is sent by the Software to Graphisoft whenever the Software identifies malicious operation or fatal error causing the Software complete breakdown.
- If You provide consent to Graphisoft then the crash report includes personal data indicated in paragraph five below for the purpose of potential technical support that might be provided by Graphisoft to You as User of the Software, otherwise the crash report is fully anonymized.
- By giving Your consent, the generated crash reports are sent continuously for thirty (30) days in a row to Graphisoft including Your personal data indicated in paragraph five below. Consent can be revoked anytime by You during the thirty (30) days period.
- Revoking consent stops including personal data in crash reports, but it does not mean that previously sent personal data is deleted. For deletion of such processed personal data, You have to contact support@graphisoft.com requesting the deletion.
- Personal data processed: the Software collects and sends to Graphisoft certain data of the hardware running the license (such as hardware component information, protection key type and identifier), the list of Archicad components and their versions, applications ran at the time of and technical data related to the crash of the Software (for example the operational action when the defect occurred, content of the memory, running system processes, system variables, system component versions, system time, computer name, login name of the User), any personal and contact information You voluntarily shares when sending the crash report.
- Legal base of the data processing: if You are a natural person the consent under point a. of Article 6(1) GDPR; if You are an entity the legitimate interest of Graphisoft under point f. of Article 6(1) GDPR.
- Duration of the data processing: as long as Graphisoft provides technical support for the respective version of Archicad, but maximum for five (5) years period of time from the data collection date.
B.1. Customer Experience Improvement Program ("CEIP")
- The Software collects data on the time, frequency of use of each Archicad Software function; hardware, software, product information and some personal identification data (such as Graphisoft ID, hardware ID, User ID and Project ID) and sends it to Graphisoft.
- The report is pseudonymous; Graphisoft has no interest in knowing who exactly provided the data, but only to interconnect the data coming from the same User to make statistically correct conclusions about Software usage.
- Graphisoft has implemented certain technical and organizational measures where the source information and encryption key, as well as their accesses are segregated ensuring that the collected data remain unidentified.
- Purpose of the data processing: collect feedback and assess on how You use the software, its functionalities, new features, malfunctions in order to improve the software and create solutions to common problems.
- CEIP runs automatically in the background. You can object to the data processing by emailing to privacy@graphisoft.com, however due to the fact that the data collected is pseudonymous, in order to complete your request, you need to provide your identification to Graphisoft to be able to identify you. Legal base of the data processing: the legitimate interest of Graphisoft under point f. of Article 6(1) GDPR, which is to improve the software according to User needs, increasing User satisfaction and consequently the number of Users. Duration of the data processing: as long as Graphisoft provides technical support for the respective version of Archicad, but maximum for five (5) years period of time from the data collection date.
B.2. - Customer Experience Improvement Program - for Subscription customers
- In addition to point B.1., for Users having subscription the CEIP report includes the 'Company Graphisoft ID' which might be a personal identifier; however, the more Graphisoft ID is linked to 'Company Graphisoft ID', the less likely that it is a personal identifier and You can be identified.
- The purpose of the data processing: identification of subscription cancellation schemes and prevention of cancellations.
- Legal base of the data processing: the legitimate interest of Graphisoft under point f. of Article 6(1) GDPR, which is to increase User satisfaction and to reduce customer churn.
- Duration of the data processing: the 'Company Graphisoft ID' identifier is deleted maximum a year after the subscription is cancelled; the duration any further data processing is in accordance with previously mentioned duration at point B.1.
C. Forward/SSA validity checking if You are a natural person
- The software collects and sends to Graphisoft certain data of the Software (such as the version and language of the Software), the protection key type and identifier.
- Purpose of the data processing is to identify eligibility to Forward/SSA dependent content.
- Legal base of the data processing: processing is necessary for the performance of a contract to which the data subject is party (point b. of Article 6(1) GDPR).
- Duration of the data processing: one (1) year from the end date of the Forward/SSA.
D. Software status checking if You are a natural person
- The software collects and sends to Graphisoft certain data of the Software (such as the version, localization and operation mode of the Software), protection key type and identifier.
- Purpose of the data processing: to identify available compatible Software updates to the Software.
- Legal base of the data processing: processing is necessary for the performance of a contract to which the data subject is party (point b. of Article 6(1) GDPR). If You are an entity, then no personal data is collected.
- Duration of the data processing: the term of Your license.
- Support Package is a tool that is necessary for the Graphisoft's Technical Support to efficiently investigate the issues You might experience when using the Software, though any actual technical support is based on Your eligibility (such as for example Software Service Agreement - "SSA" or Graphisoft Forward - "Forward"). Support Package can be run by You manually, which packages contain technical and non-technical data from Your client computer on which the Software runs. Once the package is created You need to submit it to Graphisoft in a way as it was recommended by Graphisoft support representative.
- The data collected might also include personal data as follows:
- if You run the "logs from server" option, then it contains the server(s)' database, which may include all usernames, email addresses, project names, hardware IDs and IP/domain addresses, or even encrypted passwords applied by You.
- if You run the "logs from client" option, then it might contain the same data categories as mentioned at "logs from server" but from the client side.
- whichever option You select, the Support Package includes the project files which could also contain personal data available within (e.g. project name, customer name and address), whatever You have recorded there. As Graphisoft is unable to filter, limit or control the extent of these personal data, Graphisoft is not liable for accessing such data. Using the Package Content, Custom option you can exclude the Project content from the package to be created.
- Legal base of the data processing: Graphisoft is the data processor according to Article 28 GDPR and Graphisoft does not use any personal data which may be made available for Graphisoft.
- Duration of the data processing: as long as Graphisoft provides technical support for the respective version of Archicad, but maximum for five (5) years period of time from the data collection date.
F. Solibri Inside (for Forward customers only)
- When User wish to use the Design Checker function 'Solibri Inside', then the User's Graphisoft ID is provided to the service provider of Solibri Inside for verifying the eligibility for the service. No other personal data is transferred to the service provider of Solibri Inside by Graphisoft.
- Legal base of data processing: if the Customer is an entity, then the contact data are processed based on the legitimate interest of Graphisoft (point f. of Article 6(1) GDPR), while if the Customer is a natural person the legal base is the performance of a contract to which the data subject is party (point b. of Article 6(1) GDPR).
- Duration of data processing: the service provider of Solibri Inside deletes the Graphisoft ID after one week of the Design Checker's inactivity.
- As mentioned at Section 2.1, Graphisoft uses technical protection measures to combat illegal software usage. In order to detect illegal uses, protect Graphisoft's intellectual property and track software legalization, Graphisoft's data processors process Identity Data, Contact Data, Eligibility Data, Profile Data, Usage Data, Transaction Data and Technical Data, as defined in the Graphisoft Privacy Policy of the User, illegally using the software.
- To ensure effective software legalization, Graphisoft transfers the necessary data to its contracted partners for further processing (if needed). During the processing activities the data might get processed outside of the EU, EEA countries.
- Legal base of data processing: processing is necessary for the legitimate interest of Graphisoft according to point f. of Article 6(1) GDPR, which is to protect Graphisoft's intellectual property.
- Duration of the data processing: as long as it is necessary to reach the data processing purposes.
4. LICENSE PARAMETERS
4.1. SPECIAL PROVISIONS RELEVANT TO COMMERCIAL MODE AND DEMO MODE OF THE SOFTWARE, AS WELL AS TO THE ADD-ONS TO THE SOFTWARE:
The license granted by this Agreement is subject to the License Parameters defined hereinafter:
* The Software consists of a computer program downloadable from a website or delivered on one or several DVDs, a hardware key or authorization key necessary for the software key installation or a Cloud license and accompanying documentation and packaging.
* The Commercial Mode may be limited in time or unlimited as determined by the terms and conditions of your purchase of the Product.
* You may use the Software on a single computer at a time.
* You may use the Demo Mode if you lack a hardware key or software key or Cloud license required for usage for Commercial Mode.
* In Demo Mode, You may explore the Software's features without being able to use its Copy and Save functions.
4.2. SPECIAL PROVISIONS RELEVANT TO GOODIES TO THE SOFTWARE:
* The Software consists of a computer program downloadable from a website.
* You may use the Software on a single computer at a time.
5. RESTRICTIONS
5.1. GENERAL PROVISIONS - APPLICABLE TO COMMERCIAL MODE AND DEMO MODE OF THE SOFTWARE, TO THE ADD-ONS TO THE SOFTWARE AND TO THE GOODIES TO THE SOFTWARE:
* You may not sell, loan, distribute, cede, sublicense, rent or lease or otherwise transfer or assign the right to use the Software, nor transfer or provide access to it by network for commercial use, either in whole or in part without the prior written consent of Graphisoft.
* You are expressly prohibited from decompiling, disassembling, reverse engineering, or reducing the Software for any purpose whatsoever.
* You may not unlock or otherwise attempt to discover the source code or underlying algorithms of the Software or attempt to do any of the foregoing in relation to the object code of the Software.
* You may not use the Software for development, compilation, debugging and similar design-time purposes.
* You are expressly prohibited from adapting, modifying, translating or creating any derivative works based in whole or in part on the Software, and from merging the Software into any other software.
* You may not copy any written materials accompanying the Software.
* You are expressly prohibited from dividing Your license and reselling part(s) of it.
* You may use all elements of the Software as integral components thereof exclusively for the purposes of performing the Software's functionalities set forth by Graphisoft.
* Unless You have a separate Service Provider License Agreement in force, You are expressly prohibited from providing 'Software as a Service' (e.g.: 'Archicad Solo as a Service') for third parties or other similar services which involve the reassignment of our software licenses to third parties e.g.: remarketing, reselling services or cloud services.
* You are prohibited from circumventing or supplying a system in order to circumvent the TPM of the Software and using the Software in any other unauthorized manner.
In case of infringement of any provisions of this chapter, you expressly acknowledge that it constitutes material breach of this Agreement giving the right to Graphisoft to immediately terminate this Agreement, and Graphisoft will take the necessary measures in order that the infringement be terminated and to enforce your compliance with the above provisions. In addition, Graphisoft shall be entitled to enforce payment for its damages as well as other rights and claims under the governing laws in force resulting from your breach of this Agreement.
5.2. SPECIAL PROVISIONS RELEVANT TO DEMO MODE OF THE SOFTWARE, TO THE ADD-ONS TO THE SOFTWARE:
* You may not transfer the Software to any other computer or person.
* You are expressly prohibited from distributing, providing access to or commercializing the Software or its any component either alone or as part of another product or service. Any attempt to do so will be void and may also disable Your continued use of the Software.
* You may not use the Software for commercial or production purposes.
5.3. SPECIAL PROVISIONS RELEVANT TO THE GOODIES TO THE SOFTWARE:
* You may not transfer the Software to any other computer or person. You are expressly prohibited from distributing, providing access to or commercializing the Software or any of its components either alone or as part of another product or service. Any attempt to do so will be void and may also disable Your continued use of the Software.
6. TERMINATION
6.1. GENERAL PROVISIONS - APPLICABLE TO COMMERCIAL MODE AND DEMO MODE OF THE SOFTWARE, TO THE ADD-ONS TO THE SOFTWARE AND TO THE GOODIES TO THE SOFTWARE:
* This License Agreement remains in effect until it is terminated.
* Graphisoft may terminate this License Agreement with immediate effect without notice following breach of any part of the Agreement. The actual or attempted violation of any of the provisions of the LICENSE PARAMETERS or RESTRICTIONS, as set out above, shall be a material breach of this License Agreement giving the right to Graphisoft to terminate this License Agreement with immediate effect.
* Upon termination by Graphisoft You are obliged to compensate Graphisoft for its damages and expenses occurring in connection with the breach of this License Agreement and Graphisoft shall be entitled to enforce other rights and claims under the governing laws in force.
* In case of termination for any reason, under no circumstances will Graphisoft be liable for reimbursing the price of the Software (if any) or for any other damages.
6.2. SPECIAL PROVISIONS RELEVANT TO COMMERCIAL MODE AND DEMO MODE OF THE SOFTWARE:
* Upon the expiry of the time limit determined by the terms and conditions of your purchase of the Product, You may terminate this License Agreement by destroying the Software and all copies of it or You may use the Software in Demo Mode.
* Upon termination, You must destroy the Software and all copies of it and send back the hardware key to the local partner of Graphisoft or to the place where You purchased the Software or, if the foregoing is not available or will not accept the hardware key, You must return the hardware key directly to Graphisoft. You must uninstall the software key with the license programming application.
* You may terminate this License Agreement by destroying the Software and all copies of it.
6.3. SPECIAL PROVISIONS APPLICABLE TO THE ADD-ONS TO THE SOFTWARE:
This License Agreement remains in effect until it is terminated.
* Upon termination, You must destroy the Software and all copies of it.
* You may terminate this License Agreement by destroying the Software and all copies of it.
6.4. SPECIAL PROVISIONS APPLICABLE TO THE GOODIES TO THE SOFTWARE:
* This License Agreement remains in effect until it is terminated.
* You may terminate this License Agreement by destroying the Software and all copies of it.
7. LIMITED WARRANTY
7.1. GENERAL PROVISIONS - APPLICABLE TO COMMERCIAL MODE AND DEMO MODE OF THE SOFTWARE, TO THE ADD-ONS TO THE SOFTWARE AND TO THE GOODIES TO THE SOFTWARE:
* No advice or information given by Graphisoft employees, its Partners or consultants shall constitute a warranty by Graphisoft or extend the warranty in this License Agreement. This Agreement and the warranty provided herein may only be modified by a written amendment signed by a duly authorized executive officer of Graphisoft.
* In no event shall Graphisoft be liable for any loss or damages whatsoever, including but not limited to loss of data, damages for lost income, business interruption, loss of business information, or other special, incidental, consequential, exemplary, multiple, or indirect damages or other pecuniary loss, arising from the use or misuse of the Software, or otherwise under this License Agreement, even if Graphisoft or its employees or Partners have been advised or should have known of the possibility of such damages. In no event will Graphisoft's aggregate liability for any breach of this License Agreement, use of the Software or otherwise, exceed the amounts actually paid by You to Graphisoft for this copy of the Software, except as otherwise required by applicable statutory law.
* You accept and confirm that the price of the Software (if any) or the free of charge provision of the Software and the conditions of this License Agreement advantageous to You hereof have been determined in consideration of the above provisions on limited warranty.
7.2. SPECIAL PROVISIONS RELEVANT TO COMMERCIAL MODE AND DEMO MODE OF THE SOFTWARE, TO THE ADD-ONS TO THE SOFTWARE, AND TO THE GOODIES TO THE SOFTWARE:
* Graphisoft warrants that - if You receive a hardware key to the Software - the hardware key will be free of defects for a period of 1 year from the original date of the Software's first sale by Graphisoft/a Graphisoft partner as indicated on the purchase receipt.
* Graphisoft warrants that - if the Software is delivered on DVD(s) - the DVDs on which the Software are delivered will be free from defects for a period of ninety (90) days from the original date of purchase as indicated by Your purchase receipt.
* This limited warranty is void if the failure of the DVDs or hardware key in any way resulted from accident, negligence, misuse, abuse, theft, loss, or misapplication.
* The limited warranty period commences on the date that the Software was first purchased from Graphisoft or a Graphisoft partner (i.e. the warranty period shall not restart in case of resale, upgrade, update, etc. of the Software).
* If, within the warranty period, Your DVDs or hardware key prove defective, Graphisoft's entire liability and Your exclusive remedy shall be, at Graphisoft's option, to:
- replace the defective DVDs or hardware key free of charge provided that they are returned to Graphisoft along with a proof of purchase, or
-
refund the price paid for the replacement license. Any replacement DVD or hardware key will be warranted for ninety (90) days from the date that the replacement was shipped to You.
You are entitled to the refund of the price you paid for the replacement software exclusively from the seller from whom You purchased the software.
* You expressly accept that - to the maximum extent permitted by the applicable rules of law - Graphisoft excludes any warranty related to the software key. If Your software key is destroyed or damaged for any reason, You must re-purchase the software key under the current conditions.
* EXCEPT FOR THE LIMITED WARRANTIES ON THE MEDIA AND THE HARDWARE KEY, THE SOFTWARE IS SOLD "AS IS", WITHOUT ANY WARRANTY, EXPRESSED OR IMPLIED, AS TO ITS CONFORMITY TO OR FITNESS FOR ANY PARTICULAR PURPOSE, OR THAT THE SOFTWARE WILL PERFORM UNINTERRUPTED AND WITHOUT ERRORS. TO THE MAXIMUM EXTENT PERMITTED BY THE APPLICABLE RULES OF LAW, GRAPHISOFT DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, COMPLETENESS, NON-INFRINGEMENT OR PRECISION OF THE SOFTWARE'S FUNCTIONS OR COOPERATION WITH ANY OTHER SOFTWARE/HARDWARE DEVICE.
B: Demo Mode, and to the Goodies to the software
* TO THE MAXIMUM EXTENT ALLOWED BY THE RELEVANT RULES OF LAW THE SOFTWARE IS PROVIDED "AS IS", WITHOUT ANY WARRANTY, EXPRESSED OR IMPLIED, AS TO ITS CONFORMITY TO OR FITNESS FOR ANY PARTICULAR PURPOSE, OR THAT THE SOFTWARE WILL PERFORM UNINTERRUPTED AND WITHOUT ERRORS. GRAPHISOFT DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, COMPLETENESS, NON-INFRINGEMENT OR PRECISION OF THE SOFTWARE'S FUNCTIONS OR COOPERATION WITH ANY OTHER SOFTWARE/HARDWARE DEVICE.
8. OWNERSHIP OF LOADED CONTENT, THIRD-PARTY MATERIALS, SERVICES
8.1. GENERAL PROVISIONS - APPLICABLE TO COMMERCIAL MODE AND DEMO MODE OF THE SOFTWARE TO THE ADD-ONS TO THE SOFTWARE AND TO THE GOODIES TO THE SOFTWARE:
* All title, ownership rights, and proprietary rights in and to the information and other content (e.g. commercial and third-party add-ons) loaded into the Software from any electronic media or Internet by operation of the Software (collectively, "Content") is the property of the applicable Content owner, including, without limitation, Supplier, its affiliates, and any Internet Content providers ("Content Providers"). This Agreement does not give You ownership or any other rights with respect to any such Content and Graphisoft does not undertake any liability for any such Content.
* You accept that the use of some Graphisoft products and some third-party materials and services included in or accessed through the Software are subject to other terms and conditions found in separate license agreement(s) located at https://graphisoft.com/licenses, which You also accept by accepting the terms and conditions of this Agreement.
* You accept that the use of some Graphisoft and some third-party materials, software and services accessed, used with the help of the Software, may be subject to other terms and conditions found in separate license agreement(s) not appearing at the link indicated above, for which Graphisoft does not assume any liability. Graphisoft also does not assume any liability for the co-operation of the Software with third-party materials, software and services or for the operation and use of third-party materials, software and services.
8.2. SPECIAL PROVISIONS RELEVANT TO COMMERCIAL MODE AND DEMO MODE OF THE SOFTWARE:
* You accept that your use of Content downloaded from the "BIM Components" WEB Portal available at https://BIMcomponents.com, either through a WEB browser or directly from the Software, is subject to the Terms & Conditions of the "BIM Components" WEB Portal and separate license agreement(s) located at https://graphisoft.com/legal, which You also accept by accepting the terms and conditions of this Agreement. Graphisoft does not assume any liability for the co-operation of the Software with the BIM Components WEB Portal.
9. SPECIAL PROVISIONS RELEVANT TO COMMERCIAL MODE OF THE SOFTWARE AND ADD-ONS TO THE SOFTWARE IN SUBJECT OF SUBSCRIPTION LICENSE
* In case you have signed up to a subscription license ("Subscription"), the specific terms and conditions thereof are set out in the relevant License Subscription Amendment ("LSA") / Terms of Service ("TOS"). The LSA/TOS constitutes inseparable part of this Agreement and shall be provided to You directly by the service provider.
* By accepting the terms and conditions of this License Agreement You also accept the terms and conditions of the LSA/TOS.
* You explicitly acknowledge and accept the transfer of the Service Agreement to Graphisoft or to its direct affiliate by the Service Provider any time. In such a case, Graphisoft ensures to You the services contained in the Service Agreement.
* For the purposes of Subscription, the following expressions have the following meaning:
10. SPECIAL PROVISIONS RELEVANT TO COMMERCIAL MODE OF THE SOFTWARE IN SUBJECT OF SOFTWARE SUPPORT OR FORWARD PURCHASE AGREEMENT
* In case you have concluded a Software Support Agreement ("SSA") or a Forward-related Purchase/Service Agreement ("Forward") concerning this Software with one of our local Partners ("Service Provider"), on termination or expiration of the Partner Agreement between Graphisoft and the local Partner, You explicitly acknowledge and agree to the transfer of the SSA and/or Forward by the local Partner to Graphisoft or a third party appointed by it. The details of the transfer will be communicated to you in a transfer notice by Graphisoft and the local Partner. You also explicitly acknowledge and agree that notwithstanding the terms and conditions of the SSA and/or the Forward, Graphisoft or the third party appointed by it shall be entitled to unilaterally amend either the scope of services provided under the SSA and/or the Forward, or any other material term thereof.
* You acknowledge and agree that Your Service Provider provides Graphisoft with Your SSA or Forward status so that You are fully informed of Your eligibility for add-ons available exclusively to Customers having a valid SSA or Forward status ("SSA and Forward Add-Ons"). You agree that Your rights and obligations in relation to the SSA and Forward Add-Ons may be governed by separate terms of use that you are responsible to comply with. Please contact Your Service Provider for the relevant additional terms.
11. GENERAL AND CLOSING CONDITIONS
11.1. GENERAL PROVISIONS - APPLICABLE TO COMMERCIAL MODE AND DEMO MODE OF THE SOFTWARE, TO THE ADD-ONS TO THE SOFTWARE AND TO THE GOODIES TO THE SOFTWARE:
* This License Agreement contained in PART A. DOES NOT give You the right to any technical support for, or upgrades to, the Software which Graphisoft may offer from time to time. Graphisoft may, at its option and as part of its sales and marketing policy, make such technical support and upgrades available to registered users of the Software under terms to be determined from time to time by Graphisoft or its Partners.
* You accept that the Software may have time/functionality limited components, which may be used in their full functionality in case of purchase of the relevant license(s).
* In order to use and manage the software key or Cloud license (if any), You acknowledge that You need to have a valid Graphisoft ID, to be obtained from Graphisoft at https://graphisoftid.graphisoft.com.
* To activate and use the software key or Cloud license you need an internet connection.
* After activating the Cloud license, the user can use the license on a machine without internet connection for a limited time period but must be online periodically (as defined by Graphisoft) to renew the license.
* A Cloud license can only be used on one machine at a time, no concurrent use is allowed.
* Only the latest program versions (starting from Archicad 27 Solo) support the cloud licensing. You will not be able to launch former versions of the software, but project files created with former versions can be opened with the new version.
When using a Cloud license, it is prohibited to:
- Mark a license on an offline machine as unused in the server-side registry and activate it on a new machine
- To share the Graphisoft ID name and password with others to use the program from several machines in parallel with one license.
11.2. SPECIAL PROVISIONS RELEVANT TO COMMERCIAL MODE OF THE SOFTWARE
* Unless otherwise provided, the terms and conditions of this Agreement shall be applicable to the additional functionalities of the Software and to the services and content provided to You in relation to the Software (such as in particular the SSA and Forward).
PART B: GRAPHISOFT FORWARD AGREEMENT ("FORWARD AGREEMENT")
1. SUBJECT OF THIS AGREEMENT
1.1. Graphisoft - through its agents and assignees, including the Selling Entity and the Service Provider - makes Graphisoft Forward available to Customer according to the terms and conditions of this Agreement and in particular the Services and Benefits List that is an inseparable part of this Forward Agreement.
1.2. The Services and Benefits contained in Graphisoft Forward available for the Customer are determined by Graphisoft from time to time and may differ by market.
1.3. Graphisoft Forward is delivered to Customer by the Selling Entity and/or Service Provider as designated from time to time by Graphisoft.
1.4. Graphisoft Forward provides coverage for Customer's entire pool of existing Product licenses, current, and future purchases as long as Customer has a Graphisoft Forward Service Term in effect.
1.5. Graphisoft Forward coverage for any and all existing and additionally purchased Product licenses shall be governed by the terms and conditions of this Forward Agreement, without the need of entering into any other agreement with Graphisoft.
1.6. Customer undertakes to be bound by the term(s) of this Forward Agreement and to pay Graphisoft Forward fees for all existing and additional licenses purchased in the future as specified in this Forward Agreement.
1.7. Subject to the terms and conditions of this Agreement, Customer is hereby granted the non-exclusive, non-transferable right to access and use the Graphisoft Forward Services and Benefits during the Service Term.
1.8. Graphisoft Forward becomes available to Customer on the Activation Date.
2. USE OF SERVICES AND BENEFITS
2.1. To access any of the Services and Benefits specified in the Services and Benefits List, Customer must have the most up-to-date version of Product(s) and have a valid Company Graphisoft ID during the entire Service Term.
2.2. Customer shall be responsible for connecting the Graphisoft IDs of all its Users to Customer's Company Account and keep the list of such Graphisoft IDs constantly updated.
2.3. It is Customer's responsibility to ensure that the Services and Benefits belonging to Customer's Graphisoft Forward are exclusively accessed and enjoyed by their authorized Users only.
2.4. Customer must cooperate with Graphisoft and/or with the appointed Service Provider(s) to ensure the successful delivery of Graphisoft Forward Services and Benefits to the Customer.
2.5. Customer and Customer's Users are solely liable for (1) any Content, (2) maintaining the confidentiality of the Customer Account, and any and all of the User accounts (if any), including the related passwords; (3) any access to and use of the Customer Account and/or any User accounts (if any), whether the access has been authorized or not; (4) taking adequate precautionary measures to protect Customer's Account and its Users' accounts and related passwords, and to immediately notify Graphisoft of any loss or unauthorized disclosure or use of any Customer Account and/or any User accounts (if any) and related passwords.
3. SERVICE FEES
3.1. Customer shall pay Service Fees to the Selling Entity based on (i) the type and (ii) the number of Product licenses they acquire and/or own at any time during the Service Term.
3.2. For the avoidance of doubt, Customer is required to pay the related Service Fees for all the Product licenses they acquire and/or own at any time during the Service Term (excluding Legacy-Products and non-Forward Products).
3.3. Service Fees are determined by and may be changed by the sole discretion of the Selling Entity.
3.4. In case of delay of more than five (5) days of payment of any due Service Fee, as indicated by the Selling Entity to Graphisoft, the rendering of the Services and Benefits will be suspended or limited until full payment.
3.5. If payment is not made fully until the commencement of the respective Renewal Service Term, then Graphisoft is entitled to terminate Customer's use of the Services and Benefits with the last day of the Renewal Service Term in effect.
4. LIMITED WARRANTY, LIMITED LIABILITY
4.1. Graphisoft hereby warrants for the benefit only of Customer regarding the Services and Benefits specified in the Service and Benefits List that (a) it owns or holds the necessary rights to each and every component and feature of the Services and Benefits, (b) it has and will maintain the full power and authority to grant the right to use the Services and Benefits without the further consent of a third party; and (c) the Services and Benefits will be performed in a reasonable manner applicable to industry standards.
4.2. Exclusion of Warranties. THE EXPLICIT WARRANTIES STATED IN SECTION 4.1 ARE GRAPHISOFT'S SOLE AND EXCLUSIVE WARRANTIES PERTAINING TO THE SERVICES AND BENEFITS AND OTHER MATERIALS DELIVERED OR OTHERWISE FURNISHED BY GRAPHISOFT UNDER THIS FORWARD AGREEMENT. GRAPHISOFT DOES NOT WARRANT THAT THE SERVICES AND BENEFITS, OR ANY OTHER MATERIALS WILL MEET CUSTOMER'S REQUIREMENTS, BE FREE FROM VIRUSES OR OPERATE UNINTERRUPTED OR ERROR FREE. GRAPHISOFT HEREBY DISCLAIMS ALL OTHER WARRANTIES EITHER STATUTORY, EXPRESS, OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES AGAINST NON-INFRINGEMENT AND THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. THESE EXCLUSIONS MAY NOT APPLY TO CUSTOMER AS SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES.
4.3. Exclusive Remedy. The entire liability of Graphisoft and the sole and exclusive remedy of Customer shall be, in Graphisoft's sole and absolute discretion, (i) to advise Customer how to achieve the same functionality with the Product or (ii) to re-provide the Service and Benefits or the defective part thereof, where written notice of such breach, specifying the defect, is furnished to Graphisoft during the warranty period of 90 days from Service delivery.
4.4. NOTHING IN THIS FORWARD AGREEMENT (OR ANY APPENDICES THEREOF) SHALL LIMIT OR EXCLUDE EITHER PARTY'S LIABILITY FOR (A) DEATH OR PERSONAL INJURY CAUSED WILFULLY OR BY ITS GROSS NEGLIGENCE; (B) FRAUD OR FRAUDULENT MISREPRESENTATION; OR (C) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY CUMPOLSURY RULES OF APPLICABLE LAW.
4.5. SUBJECT TO THE LIMITATIONS SET FORTH IN THIS SECTION 4, GRAPHISOFT'S LIABILITY FOR DAMAGES WILL BE SUBJECT TO A TOTAL AGGREGATE LIABILITY CAP OF ONE (1) TIME THE AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM CUSTOMER TO THE SELLING ENTITY IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. GRAPHISOFT'S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THIS FORWARD AGREEMENT WILL NOT EXCEED THE AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM CUSTOMER TO THE SELLING ENTITY IN THE 12-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.
4.6. SUBJECT TO THE LIMITATIONS SET FORTH IN THIS SECTION 4, IN NO EVENT WILL GRAPHISOFT OR ITS AFFILIATES, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES OR LICENSORS, SERVICE PROVIDERS BE LIABLE TO THE CUSTOMER OR ANYONE ELSE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY LOSS OF REVENUE OR PROFITS (IN EACH CASE WHETHER ARISING DIRECTLY OR INDIRECTLY AS A RESULT OF THE APPLICABLE COURSE OF ACTION), LOSS OF USE, DATA OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THIS AGREEMENT, REGARDLESS OF CAUSE, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT OR SUCH PARTY'S LICENSORS PREVIOUSLY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
4.7. THE LIMITATIONS STATED IN SECTION 4 SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER THE ASSERTED LIABILITY OR DAMAGES ARE BASED ON CONTRACT (INCLUDING, BUT NOT LIMITED TO, BREACH OF WARRANTY), TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL OR EQUITABLE THEORY.
5. TERM AND TERMINATION
5.1. Term of the Forward Agreement
5.1.1. This Forward Agreement contained in PART B. will begin on the Effective Date and continues to remain in effect until terminated by either Party through e-mail notice sent to the other Party according to Section 14. PART C hereinafter. The validity of the License Agreement contained in PART A. remains unaffected in case of termination of this Forward Agreement.
5.1.2. Termination of Forward Agreement. Subject to the terms and conditions of this Forward Agreement, each Party has the right to terminate this Forward Agreement without legally valid cause (a/k/a "for convenience") with 30 days' notice period if Customer has no Graphisoft Forward Service Term in effect. For the avoidance of doubt, the termination of the Graphisoft Forward coverage/Service Term, for any reasons, does not terminate this Forward Agreement, and this Forward Agreement can be terminated only after the termination of Customer's Graphisoft Forward/Service Term coverage.
5.1.3. Termination for Cause. Each Party is entitled to terminate this Forward Agreement for cause upon written notice if the other Party fails to cure any material breach thereof within thirty (30) days after receiving written notice specifying, in reasonable detail, the breach of the other Party.
5.2. Term of Graphisoft Forward
5.2.1. Graphisoft Forward will begin on Activation Date and continues to remain in effect for the Initial Service Term. Upon expiration of the Initial Service Term, Graphisoft Forward will renew automatically for subsequent Renewal Service Terms, unless the Customer or the Selling Entity notifies the other party in the manner set forth in the Purchase Agreement that it chooses not to renew Graphisoft Forward coverage, at least thirty (30) days prior to the end of the then-current Service Term.
5.3. Effect of Termination. Sections 4, 6, 7, 8 and 9 of this Agreement will survive any termination/expiration of this Forward Agreement. The documents applicable to certain Services may identify additional terms that will survive any termination of this Forward Agreement. Regardless of the basis for expiration or termination of this Agreement, Graphisoft will not be obligated to retain any Customer Data for longer than thirty (30) days after any termination.
6. CONFIDENTIALITY
6.1. Recipient must not use any of Discloser's Confidential Information for any purpose other than conducting Recipient's obligations or exercising its rights under this Agreement (the "Purpose").
6.2. Definition. As used in this Agreement, "Confidential Information" means information and materials provided by the disclosing Party ("Discloser") to the Party receiving such information or materials ("Recipient") that (a) are identified as confidential at the time of disclosure, or (b) a reasonable person in the relevant industries should understand to be confidential based on the nature of the information and materials and all other relevant factors. For the avoidance of doubt, Customer's Confidential Information includes, without limitation, Customer Data and Customer's non-public business plans, and Graphisoft's Confidential Information includes, without limitation, pricing terms offered under any Order Form, Graphisoft's non-public business plans, all non-public aspects of the Graphisoft Technology, and the results of any evaluation of the Service performed by or on behalf of Customer for purposes of monitoring its availability, performance or functionality, or for any other benchmarking or competitive purposes.
6.3. Purpose. The receiving party: (a) shall not disclose Confidential Information to any employee or contractor of the receiving party unless such person needs access to such information as part of their job and is bound to this confidentiality clause; and (b) shall not disclose Confidential Information to any other third party without the disclosing party's prior written consent. Further, the receiving party shall protect Confidential Information with the same degree of care it uses to protect its own confidential information of similar nature and importance, but with no less than reasonable care. The receiving party shall promptly notify the disclosing party of any misuse or misappropriation of Confidential Information that comes to the receiving party's attention. However, the receiving party may disclose Confidential Information if required by law or governmental authority. The receiving party shall give the disclosing party prompt notice (if legally permissible) of any such demand and cooperate with the disclosing party in any effort to seek a protective order or otherwise to contest such required disclosure, at the disclosing party's expense.
6.4. Exclusions. Recipient's obligations under this section do not apply to Discloser Confidential Information that Recipient can prove: (a) is or becomes part of the public domain through no fault of Recipient; (b) is rightfully in Recipient's possession free of any confidentiality obligation; (c) was independently developed by Recipient without using any Discloser Confidential Information; or (d) is communicated by Discloser to an unaffiliated third party free of confidentiality obligation. Disclosure by Recipient of Confidential Information (i) in response to a valid order or other legal process issued by a court or other governmental body having jurisdiction, (ii) as otherwise required by law, or (iii) necessary to establish the rights of either Party will not breach this Agreement if, to the extent legally permitted, Recipient gives prompt notice and reasonable cooperation so Discloser may seek to prevent or limit such disclosure.
7. PRIVACY, DATA PROTECTION
7.1. Graphisoft will use Customer Data only as permitted by applicable Privacy Laws, this Agreement, and the Graphisoft Privacy Policy available at https://graphisoft.com/legal/privacy-policy.
7.2. Customer accepts that the Selling Entity transfers Customer's data to Graphisoft for data processing. Selling Entity and Graphisoft are both data controllers related to the personal data provided by Customer to the Selling Entity. Personal data transferred by selling Entity to Graphisoft for data processing: Customer name and registered address, contact person name, e-mail address, telephone number. Purposes of data processing include: performance of contract, provision of products and services, improvement of products and services, development of new products and services, delivery of personalized services, measurement of performance, communication with customers and users, ensuring business continuity, legitimate interest to avoid unlawful usage of Products and Services, and protection of Graphisoft's and its licensors' Intellectual Property, offering products and services of interest. Legal base of data processing: if the Customer is an entity, then the contact data are processed based on Article 6 (1) f) GDPR while if the Customer is a natural person the legal base is performance of contract based on Article 6 (1) b) GDPR.
7.3. If compliance with any Privacy Laws would materially change Graphisoft's costs or risks in providing Graphisoft Forward via the Selling Entity, or via the Service Provider Graphisoft will have the right to terminate this Agreement upon at least thirty (30) days prior written notice to the Customer, unless Customer and Graphisoft agree in writing within such 30-day period that Graphisoft Forward may be continued to be provided to Customer. In the event of such a termination under this section, Customer's sole right, and Graphisoft's sole obligation, will be for Graphisoft to promptly refund to Customer on a pro rata basis any Service Fees paid, which are unused as of the termination effective date. The detailed rules on data processing by Graphisoft related to this Agreement is contained in Graphisoft's Privacy Policy available at https://graphisoft.com/legal/privacy-policy.
8. INDEMNIFICATION
8.1. By Graphisoft. Graphisoft will defend Customer, its officers, directors, and employees from and against any claims asserted by a third party based on an allegation that (a) the Services and Benefits or (b) the use of the Services and Benefits in accordance with this Agreement; or (c) Graphisoft's activities infringe any Intellectual Property Right (collectively, "Claims"). Graphisoft will also indemnify Customer and its affiliates, independent partners, officers, directors, and employees by paying all damages, costs, and expenses (including reasonable legal fees and costs) finally awarded by a court of competent jurisdiction or agreed in a written settlement agreement signed by Graphisoft, arising out of such Claims.
8.2. If (a) any aspect of the Services and Benefits is found by a court or, in Graphisoft's reasonable opinion is likely to be found by a court, to infringe upon a third party Intellectual Property Right, or (b) the continued use of the Services and Benefits is enjoined, Graphisoft will promptly and at its own expense: (i) obtain for Customer the right to continue using the Services and Benefits in accordance with this Agreement; (ii) modify the item(s) in question to no longer be infringing; or (iii) replace such item(s) with a non-infringing functional equivalent. If, after all commercially reasonable efforts, Graphisoft determines in good faith that options (i), (ii) and (iii) are not feasible, Graphisoft will remove the infringing item(s) from the Services and Benefits and refund to Customer on a pro rata basis any Service Fees paid by Customer for such infringing element(s) that are unused as of the removal date.
8.3. Graphisoft will have no obligation or liability for any Claim under this section to the extent arising from: (i) the combination, operation or use of the Services and Benefits with any product, device, software or service not supplied by Graphisoft to the extent the combination creates the infringement; (ii) the unauthorized alteration or modification by Customer of the Services and Benefits, or (iii) Graphisoft's or the Services and Benefits' compliance with Customer's designs, specifications, requests, or instructions in providing the Services and Benefits to the extent the Claim is based on such compliance.
8.4. By Customer. Customer shall defend, indemnify, and hold harmless Graphisoft against any third-party claim, suit, or proceeding arising out of or related to Customer's actual use of, misuse of, or failure to use the Services and Benefits not in accordance with this Agreement.
8.5. Requirements for Indemnification. Each Party's respective defense and indemnity obligations under Section 8.1 is contingent upon the other Party: (a) promptly giving notice of the third-party claim to the defending/indemnifying Party once the claim is known; (b) giving the defending/indemnifying Party sole control of the defense and settlement of the claim and not compromising or settling the claim without the defending/indemnifying Party's approval (though the defending/indemnifying Party must not settle such claim unless the settlement unconditionally releases the other Party of all liability and does not adversely affect the other Party's business or service in a material manner); and (c) making a reasonable effort to provide appropriate information and cooperation to the defending/indemnifying Party in connection with the claim. Nothing in this Section 8 shall restrict or limit the Parties' general obligation at law to mitigate a loss it may suffer or incur as a result of an event that may give rise to a claim under this indemnity clause.
9. DEFINITIONS
Unless otherwise defined in this Graphisoft Forward Agreement the following terms shall bear the meaning defined herein below:
9.1. "Activation Date" - the date from which Graphisoft makes the Graphisoft Forward Services and Benefits available to the Customer. The Activation Date shall be indicated by the Customer on the order made to the Selling Entity.
9.2. "Benefit(s)" - the benefits enlisted in the Services and Benefits List as inseparable part of this Forward Agreement, made available to Customer at https://graphisoft.com/legal. The Benefit(s) may be provided by Graphisoft and/or the Service Provider in its sole discretion to the Customer under the terms of this Forward Agreement and the specific terms applicable to the given Benefit.
9.3. "Content" - any and all information and data uploaded, downloaded, made available or shared while using the Services and Benefits by the Customer and/or the Users.
9.4. "Customer," "Yourself," "Your" or "You" - the company, person, or entity entering into this Forward Agreement with Graphisoft and each User accessing the Services and Benefits on behalf of Customer, all of whom are authorized to use the Services and Benefits solely for his/her/its own purposes and not for any further distribution or resale.
9.5. "Customer Company Account" - the account registered by Customer based on Customer's Company Graphisoft ID in Graphisoft's systems for the purposes of using Graphisoft products and services.
9.6. "Customer Data" - any data, information or material received from Customer or Customer's Users while accessing or using the Services and Benefits.
9.7. "Effective Date" - the Order Date.
9.8. "Eligibility Upgrade" - Unless otherwise instructed by Graphisoft in written form, New Versions are licensed separately and are subject to payment of a license upgrade fee, which is not charged to Graphisoft Forward Customers as they are eligible to get these upgrades free of charge, as one of the service items of Graphisoft Forward Services and Benefits.
9.9. "End Date" - the last day of the Service Term when Graphisoft Forward is still available to the Customer.
9.10. "Error" - shall mean an error in the Products, which can be reproduced, and which causes the Product not to operate materially as set out in the Documentation.
9.11. "Graphisoft" - Graphisoft SE, Budapest, Hungary (registered address: Záhony utca 7, Graphisoft Park, Budapest H-1031, Hungary), which provides the Customer with the Services and Benefits according to the terms and conditions of this Forward Agreement.
9.12. "Graphisoft Forward" - the Services and Benefits which are made available by Graphisoft to the Customer in accordance with the terms and conditions of this Forward Agreement.
9.13. "Graphisoft ID" - a unique identifier generated by Graphisoft, based on Users' email addresses, to allow unified login to the various websites managed and products and services provided by Graphisoft. Each Customer only needs and may use only one Graphisoft ID for each End User of Graphisoft products and services.
9.14. "Company Graphisoft ID" - is a Company's account in the Graphisoft ID system. The Company Graphisoft ID settings are an extension of the Graphisoft ID settings of individual Users who belong to the Customer. Each Customer only needs and may use only one Company Graphisoft ID for the purposes of this Forward Agreement.
9.15. "Initial Service Term" - the first term upon Customer's purchase of Graphisoft Forward, starting from the Activation Date and ending on the date as defined in the Forward Purchase Agreement.
9.16. "Legacy Product(s)" - are all Product licenses that are (i) without active SSA coverage and are owned by Customers who also own other licenses that are with active SSA coverage as of March 31, 2022; or (ii) withdrawn by Customer from Forward coverage according to Section 5.2.1. above.
9.17. "New Version" - means a major release of the Product which incorporates a new feature or enhancement to the features of the Product or part of it. Graphisoft's decision shall prevail in case of disagreement whether a release is an Update or a New Version.
9.18. "Non-Forward Product(s)" - are Products and Services for which Graphisoft Forward is not applicable and for which no service fee is required.
9.19. "Order Date" - calendar day when Graphisoft issued a fulfillment notification to the Selling Entity for information in relation to Customer's successful purchase of Graphisoft Forward.
9.20. "Privacy Laws" - includes all laws and regulations regarding data privacy and transmission of personal data that apply to Graphisoft's and/or Service Provider's provision of the Services to Customer, in particular but not limited to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC ("General Data Protection Regulation" or "GDPR").
9.21. "Product(s)" - means the commercial version of the perpetual software application, produced, and distributed by Graphisoft in object code form on any electronic media, together with associated user documentation. The Product is licensed by Graphisoft to the Customer under the terms of the relevant Software License Agreement.
9.22. "Forward Purchase Agreement" - the agreement executed between the Selling Entity and the Customer in relation to the purchase of Graphisoft Forward.
9.23. "Renewal Service Term" - the second or subsequent term after the Initial Service Term, starting on the next calendar day after expiration of the Initial Service Term, ending on the last day set forth in the Forward Purchase Agreement.
9.24. "Selling Entity" - the entity authorized by Graphisoft to resell the Graphisoft Forward to Customers in return of the Service Fee paid by Customer to the Selling Entity.
9.25. "Service(s)" - the services enlisted in the Service and Benefits List as inseparable part of this Forward Agreement, made available to Customer at https://graphisoft.com/legal. The Service(s) are provided by the Selling Entity and/or the Service Provider to the Customer under the terms of this Forward Agreement and the specific terms applicable to the given Service.
9.26. "Services and Benefits List" - the list of Services and Benefits, which may be modified by Graphisoft from time to time, made available to Customer at https://graphisoft.com/legal.
9.27. "Service Fees" - the non-refundable amounts payable by the Customer in compensation for making Graphisoft Forward available to them for all the Product(s) owned by the Customer at any time during the Term this Forward Agreement.
9.28. "Service Provider" - the (i) Selling Entity if the Selling Entity performs the Services /Benefits to the Customer or (ii) the third party engaged and appointed by Graphisoft for the purposes of providing the Customer with the Service /Benefit or any part thereof if not the Selling Entity performs the Services to the Customer.
9.29. "Service Term" - the Initial Service Term and the Renewal Service Term together the lengths of which is defined by the Selling Entity, but minimum one (1) year.
9.30. "Software Support Services (SSA)" - The SSA sold by the Selling Entity to the Customer in subject of services to be provided to Customer in relation to the Product(s).
9.31. "User" or "End-User" - any individual, who accesses or utilizes the Products or Services and Benefits covered by or entitled by this Forward Agreement. "Users" shall be construed accordingly.
PART C: GENERAL AND CLOSING PROVISIONS
1. Intellectual Property, Branding. The Software and the Services and Benefits offered to Customer under this Agreement are proprietary of Graphisoft and its licensors. For the detailed rules on INTELLECTUAL PROPERTY, BRANDING, please read Graphisoft's Intellectual Property Notice available at https://graphisoft.com/legal.
2. Legal documents. This Agreement is to be construed and applied together with other Graphisoft legal documents such as, in particular but not limited to, Graphisoft's Privacy Policy, constituting inseparable part of this Agreement, which are available at https://graphisoft.com/legal. Any terms and conditions of this Agreement and the Service and Benefits List and all other applicable legal documents may be modified unilaterally by Graphisoft without prior notice to Customer without any legal or financial consequences for Graphisoft. Customer is responsible for regularly reviewing these terms and conditions. Continued use of Graphisoft Forward following any such changes shall constitute Customer's acceptance of such changes. Any amendments made by Graphisoft cannot be unreasonable or significantly detrimental for Customer.
3. Acceptance. By entering this Agreement, the Customer expressly declares and confirms that the person accepting this Agreement on behalf of the Customer has the full power and capacity to represent the Customer entity on behalf of which the person is acting. Should this declaration prove to be false, the person accepting this Agreement shall be responsible and liable in person for all obligations under this Agreement. Customer hereby authorizes the Selling Entity and Graphisoft to create, on behalf of Customer, the Company Graphisoft ID required under Section 2.1. PART B. above.
4. Anti-Bribery. Both Graphisoft and the Customer represent and covenant that they have not, and will not offer, give, solicit, or accept any bribe from any person, organization, or company with the intent to coerce or induce the other party or an employee or agent of the other party to act improperly in the course of their duties. If either party is found guilty of failing to prevent an act of bribery, or makes, offers, or solicits a bribe from the other party, then that party's rights under this Agreement will be terminated immediately. Such termination will not affect Graphisoft's rights and remedies surviving termination of this Agreement. Customer will use reasonable efforts to promptly notify Graphisoft if Customer becomes aware of any circumstances that are contrary to this acknowledgment.
5. Trade and Sanctions. In the context of this Agreement:
5.1. each Party shall comply with all economic, trade and financial sanctions laws, regulations, embargoes and/or restrictive measures administered ("Sanctions"), as well as all export and import control laws and regulations ("Trade Controls") enacted or enforced by the governments of Hungary, the European Union, and any other relevant country;
5.2. Customer represents and covenants on a continuing basis that neither it nor its subsidiaries, affiliates, parties which directly or indirectly own or control it, directors, employees nor Customer's Users are or will be designated on any applicable Sanctions and/or Trade Controls restricted parties list;
5.3. Graphisoft represents and covenants on a continuing basis that neither it nor its subsidiaries, affiliates, employees, nor the parties which directly or indirectly own or control it are or will be designated on any applicable Sanctions and/or Trade Controls restricted parties list;
5.4. The license and Graphisoft products and services are made available on conditions that they shall not be sold, transferred, released, exported, provided or used by Customer and/or Customer's Users (i) for any purpose or any activity which is prohibited or restricted by Sanctions and/or Trade Controls and (ii) to any country or territory subject to jurisdiction wide Sanctions including without limitation at the date of this Agreement North Korea, Iran, Syria, Sudan, Cuba, Crimea & Sevastopol and other Ukrainian territories annexed by Russia. Customer and Customer's Users are solely liable for any Content in compliance with applicable Sanctions and/or Trade Controls;
5.5. each Party undertakes to immediately notify the other Party in writing if it receives any notice of, or becomes aware of, any violation of this Section 5;
5.6. notwithstanding anything to the contrary, either Party shall have the right to (i) suspend the use of the licensed software and the Graphisoft Forward; or (ii) terminate this Agreement immediately if any of the provisions of this Section 5 are breached and in both (i) and (ii) cases (iii) seek indemnities from the Party which has breached the relevant provisions for any direct losses incurred.
5.7. Audit. You hereby agree that - in addition to any other license compliance checking set forth in this Agreement or elsewhere - Graphisoft has the right to carry out remote, electronic audit and/or physical audit by visiting You at the premises where You use the Software upon seven (7) days prior written notice in order to check Your records, systems, facilities to verify that Your use of the Software is fully in line with the provisions of this Agreement and with the applicable rules of law. Graphisoft may also appoint a third party to exercise its audit rights. You hereby agree to fully cooperate with Graphisoft in order to successfully perform the audit among others by providing Graphisoft with all requested information and documents. You also ensure to bring your use of the software in line with this Agreement (including but not limited to due payment of the applicable fees, acceptance of license terms, etc.) as contained in the result of the audit. In case of any non-compliances revealed by the audit related to your use of the software You shall reimburse the fees to Graphisoft arising from the performance of the audit at Graphisoft.
6. Privacy. You expressly acknowledge that You and Your authorized users' personal data processed under this Agreement will be processed, either manually or with the help of electronic or automated means, in such a way as to minimize, by means of suitable security measures, the risk of unauthorized access or disclosure of Your data. Your personal data will be processed during the term of this Agreement in relation to its purposes, also in order to prevent unlicensed use of the Software. For the above purposes Your personal data can be disclosed to third parties (service providers, consultants, collaborators, a list of which is available from within the Privacy Policy), either to other EEA or third countries, pursuant to the scope of this Agreement and any applicable law. In the event of any data transfers to third countries, Graphisoft always uses suitable safeguards (such as the standard contractual clauses adopted by the European Commission) to ensure the adequate protection of personal data. Graphisoft reserves the right to disclose Your personal data to the competent legal authority if required to do so to enforce or defend its rights or legitimate interests before civil and criminal courts, regulatory bodies, or to execute an order of the competent judicial or regulatory authority. As End User of the Product, You have the right to access the personal data processed by Graphisoft, to obtain the updating or rectification of such data. You also have the right to obtain the erasure of any personal data if, for instance, such data have either been processed unlawfully or are no longer necessary for the purposes for which they were collected or otherwise processed. In certain cases, such as when the processing is unlawful and you oppose the erasure of your data, you have the right to obtain from Graphisoft the restriction of processing. You also have the right to receive the personal data concerning you, which you provided to Graphisoft, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller. If you consider that the processing of your personal data by Graphisoft infringed the GDPR, please contact us first at privacy@graphisoft.com; Graphisoft SE Business Compliance Manager; Záhony utca 7. Budapest, H-1031 Hungary so we can remedy the issue. Of course, in such cases you also have the right to lodge a complaint with the Hungarian Data Protection and Freedom of Information Authority (http://naih.hu/general-information.html) or another data protection supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.
If applicable, You ensure and warrant to us that Your authorized users' has been duly informed of the collection, processing, transfer and usage of his/her personal information by Graphisoft as per the above, and shall indemnify and hold Graphisoft harmless from and against any related third-party claims.
The detailed rules regarding the various rights and obligations related to Graphisoft's data collection, use, transfer, handling, processing, including your subject access rights and rights to legal redress, are set forth in the Privacy Policy constituting an inseparable part of this Agreement available at https://graphisoft.com/legal/privacy-policy.
7. Modifications. You accept that Graphisoft may unilaterally modify any term of this Agreement with or without notice to You. You agree that Graphisoft shall not be liable to you or anyone else for any negative effect deriving from such modifications.
8. Entire Agreement. This Agreement, together with any applicable appendices (including any other terms referenced in any of those documents), constitutes the full, complete agreement between Customer and Graphisoft concerning the Software, the Services and Benefits and supersedes all prior agreements and understandings, either written or oral. Unless otherwise communicated to Customer by Graphisoft in writing, the conditions of this Agreement shall apply to the installation and use of additional functions of the Software and to the repair of the Software's installation.
9. Invalidity. If any part or provision of this Agreement is found to be contrary to law by a competent jurisdiction, that part or provision shall be enforced to the maximum extent allowed, and the remaining Agreement shall remain in full force and effect.
10. Governing Law. This Agreement and any dispute or claim (whether contractual or non-contractual) arising out of or in connection with it, its subject matter or formation shall be governed by the laws of Hungary without regard to the conflicts of law provisions of any jurisdiction. All provisions of this Agreement are subject to the mandatory rules of applicable law.
11. Dispute resolution. In the event of any dispute arising from or in connection with the present contract, so especially with its breach, termination, validity or interpretation, the parties exclude the state court procedure and agree to submit the matter to the exclusive and final decision of the Permanent Arbitration Court attached to the Hungarian Chamber of Commerce and Industry (Commercial Arbitration Court Budapest). The Arbitration Court proceeds in accordance with its own Rules of Proceedings (supplemented with the provisions of the Sub-Rules of Expedited Proceedings). The number of arbitrators shall be 3 (three) and the language to be used in the arbitral proceedings shall be English. The parties exclude the possibility of the retrial of the proceedings as regulated in Section IX of Act no. LX of 2017 on Arbitration.
12. Independent Contractors. The Parties are independent contracting parties. Neither Party has, or will hold itself out as having, any right or authority to incur any obligation on behalf of the other Party. The Parties' relationship in connection with this Agreement will not be construed as a joint venture, partnership, franchise, employment, or agency relationship, or as imposing any liability upon either Party that otherwise might result from such a relationship.
13. Language and Notices. The English version of this Agreement will be the governing version used when interpreting or construing this Agreement. Any translations thereof shall exclusively be provided for information purposes without any binding force and in no event shall Graphisoft be liable for any direct, indirect, incidental, special or consequential damages or damages whatsoever resulting from any incorrect, incomplete translations. With respect to all notices, Parties communicate with each other in English language through their contact persons via email to the e-mail addresses indicated at Company Graphisoft ID for the Customer and to forwardlegal@graphisoft.com for Graphisoft related to the Forward Agreement and to information@graphisoft.com related to the License Agreement, respectively.
All inquiries regarding this Agreement should be directed to
Graphisoft SE Private European Company Limited by Shares
E-mail: mail@graphisoft.hu