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Ask US Support




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What is your computer platform & operating system?
Windows 95 Macintosh OS 7.x
Windows 98 Macintosh OS 8.0
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Windows 2000 Macintosh OS 8.5
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Which Graphisoft Product(s) is your question about? (check all that apply)

Archicad Version:
PlotMaker Version:
StairMaker Version:
ArchiSITE Version:
ArtLantis Render Version:
Other: Version:
Replicability:
Not sure, just happened this one time
Sometimes occurs
Always occurs
File dependancy:
Only happens on this one file
Only happens to files of this type
Happens to all files
Processor/Speed:
 Memory:

Video/Display Card:

Video Driver:
 Version:

Printer/Plotter:

Printer Driver:
 Version:

Other Special Considerations:

Subject:

Question for Graphisoft Technical Support:

NOTE: If sending a sample file or picture attachement would help explain the problem more clearly or allow us to replicate it, please e-mail the file (compressed using ZIP or STUFFIT format) with a short explanatory note to: support@graphisoft.com.