DDScad 19 Info Portal
Your best design option
Welcome to digital design for MEP with DDScad 19! This Info Portal is your access point to all the information you require to get started with your new software.
What’s new
In version 19, DDScad supports you even better in designing all areas of MEP.
First steps
Download DDScad 19
Download the DDScad 19 installation file by clicking on the button below. You will then be asked to enter the username and password, which you will find on the packaging of your dongle.
Install the software
Follow our detailed and clearly illustrated installation instructions web manual. You will find all the information you need for your desired setup there.
Updating your dongle
If you change the version or content in your DDScad license, you must also update your dongle. You will find a detailed explanation of the update process here.
System requirements
Before installing DDScad 19, please check that your computer meets the system requirements. If you are using the software in a network, you should check each of the connected computers individually.
Answers to your questions
Local dongle
A license check dialog opens when you start a new DDScad version for the first time. By clicking on the button Update the Select Dongle Update dialog appears. Select the option Internet and click OK. Confirm again with OK to update your dongle.
Network dongle
A network dongle must be removed from the server and inserted into a computer which has DDScad installed locally. Next, you can follow the steps described above for updating a local dongle.
If the dongle is inserted into your computer before the installation of DDScad it can lead to the installation of an incorrect driver by Windows. The correct dongle driver will be installed automatically during the installation of DDScad.
If you inserted the dongle before the installation, you should complete the installation process. The dongle will not be affected in most cases. However if the dongle is not working properly you must install the driver manually.
Your dongle requires an update before a new DDScad version can be used. Updating your dongle can be done either manually or via the internet.
Yes, you need to create a version specific user folder. This is required to prevent conversion or incompatibility of user specific data between versions. You can either copy the content of your existing user folder automatically using the option “Copy to DDScad 19” in the installation process. Else you can manually copy the content to your user folder location for DDScad 19.
The checkbox ‘Copy user folder previous DDScad version’ should be selected when installing DDScad if you previously worked with an older version of the software. If the checkbox is selected, your symbols, products, company logo, etc. will automatically be copied to the new user folder.
You should install DDScad with administrator rights in order to avoid possible restrictions (e.g. a lack of write access).
Network installation is useful if you want to install DDScad locally with the exact same installation configuration (i.e. similar program, user and project folder) on many computers. This type of installation is not dependent on whether you are using a network dongle or not. It is a silent install, which stores the system settings and automatically applies them to other computers.
A dongle server is a service that is installed on a Windows computer. The service is used by DDScad in the network and is essential for the management of available DDScad licenses.
The dongle service ‘Sentinel Protection Server’ must be installed on the computer/server that acts as the dongle server. You should insert the dongle after completing the installation of this service. You can find the installation file on the DDScad DVD (or in the setup.exe). After you have completed the installation, a reboot of your system might be required.
You can also find the “Sentinel Protection Installer” on the website of the manufacturer Thales.
Contact
Do you still have open questions? Then just call us at +49 2593 8249 0 or send us an e-mail at info-int@gsbs.graphisoft.com. We will be happy to support you.